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At Expellingbeaut, we are committed to providing high-quality photography education that meets your expectations. We stand behind our courses and want you to be completely satisfied with your purchase. This Return Policy outlines the terms and conditions for requesting refunds on course purchases.
We offer a 30-day money-back guarantee on all course purchases. If you are not satisfied with your course for any reason, you may request a full refund within 30 days of your original purchase date. This guarantee demonstrates our confidence in the quality of our educational content and our commitment to your learning success.
To be eligible for a refund under our 30-day money-back guarantee, the following conditions must be met:
If you wish to request a refund, please follow these steps:
Please note that refund requests submitted after the 30-day period will be evaluated on a case-by-case basis and are not guaranteed.
Once your refund request has been approved, we will process your refund within 5-7 business days. The refund will be issued to the original payment method used for the purchase. Please allow additional time for your financial institution to process the refund and for it to appear in your account.
You will receive an email confirmation once your refund has been processed. If you do not receive your refund within the specified timeframe, please contact your financial institution first, as processing times may vary. If you have done this and still have not received your refund, please contact us.
In certain situations, partial refunds may be granted at our discretion:
The amount of any partial refund will be determined based on the specific circumstances of your situation and the amount of course content you have accessed.
Certain items and services are non-refundable:
Once a refund has been processed, your access to the course materials will be immediately revoked. You will no longer be able to view course videos, download materials, or participate in course forums or communities. Any certificates earned will be invalidated.
If you wish to re-enroll in the course at a later date, you will need to make a new purchase at the current price.
We understand that exceptional circumstances may arise that prevent you from completing a course within the 30-day refund period. If you experience serious illness, family emergency, or other significant life events that impact your ability to engage with the course, please contact us to discuss your situation.
While we cannot guarantee a refund outside of our standard policy, we will review each case individually and may offer alternatives such as:
We take fraudulent refund requests seriously. If we determine that a refund request is fraudulent or made in bad faith, we reserve the right to:
Examples of fraudulent behavior include, but are not limited to: downloading all course materials and then requesting a refund, sharing course content with others, or making multiple purchases and refund requests under different names.
If you initiate a chargeback with your credit card company or payment provider instead of contacting us directly for a refund, we will treat this as a dispute and will provide evidence of your purchase and course access to your payment provider.
Initiating a chargeback may result in the immediate suspension of your account and loss of access to all courses. We encourage you to contact us first to resolve any issues before initiating a chargeback.
We regularly update our course content to ensure it remains current and relevant. If significant changes are made to a course you have purchased, you will be notified via email. These updates are provided at no additional cost and do not affect your eligibility for a refund under this policy.
If you are dissatisfied with updated content, you may request a refund within 14 days of the update notification, provided you are still within the original 30-day refund period from your purchase date.
If you experience technical difficulties accessing course materials, please contact our support team immediately. We will work diligently to resolve any technical issues. Technical problems alone do not automatically qualify you for a refund, but we will extend your refund eligibility period if technical issues prevent you from properly evaluating the course.
If you purchase a bundle or package of multiple courses, the 30-day refund period applies to the entire bundle from the date of purchase. You may request a full refund of the bundle within this period, or a partial refund for individual courses within the bundle, subject to the conditions outlined in this policy.
If a course was purchased as a gift for you, the refund will be issued to the original purchaser's payment method. The 30-day refund period begins from the date of the original purchase, not from the date the gift was redeemed.
If you have any questions about our Return Policy or need clarification on any of the terms outlined above, please do not hesitate to contact us. We are here to help ensure you have a positive experience with our courses.
For refund requests or questions about this policy, please contact us:
Expellingbeaut
26 Broadway, New York, NY 10004, USA
Phone: +1 212-674-4300
Email: reachus@expellingbeaut.world
We reserve the right to modify this Return Policy at any time. Any changes will be effective immediately upon posting to our website. Your continued use of our services after any such changes constitutes your acceptance of the new Return Policy. We encourage you to review this policy periodically to stay informed about our refund procedures.